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Bergondy Technologies offers a wide array of consulting services. Please review our services below and choose the best next step in the success of your business.
Platinum Quick-Start Implementation – this service includes the business and technical consulting expertise needed for a business using Salesforce.com’s CRM as an Enterprise CRM solution. This package includes: implementation assistance with data migration and data cleansing, application configuration, user interface customization, data architecture modifications and multiple training sessions for end-users and administrators. In addition, we will set up 10 web2lead forms for lead capture, set up 10 email templates for increased employee productivity, set up 5 marketing campaigns to drive leads to your website/web2lead web pages, set up a Self-Service Portal to allow your customers to log in, submit a new case and review existing Cases (trouble tickets) or just search for and find their own Solution.
Gold Quick-Start Implementation – this package offers business and technical consulting expertise tailored to businesses using Salesforce.com’s CRM with up to 50 users. Services included: implementation assistance with data migration and data cleansing, application configuration, user interface customization, data architecture modifications and multiple training sessions for end-users and administrators. In addition, we will set up 3 web2lead forms for lead capture, set up 3 email templates for increased employee productivity, set up 2 marketing campaigns to drive leads to your website/web2lead web pages, set up a Self-Service Portal to allow your customers to log in, submit a new case and review existing Cases (trouble tickets) or just search for and find their own Solution.
Silver Quick-Start Implementation – Silver customers receive the business and technical consulting expertise needed for a business using Salesforce.com’s CRM with up to 25 users. Included in this package: implementation assistance with data migration, application configuration, user interface customization, data architecture modifications and training sessions for end users and administrator. In addition, we will set up a web2lead webpage for lead capture, set up an email template for increased productivity, set up a single marketing campaign to drive leads to your website/web2lead web pages, set up a Self-Service Portal to allow your customers to log in and review their Cases (trouble tickets) or just look up/find their own Solution.
Bronze Quick-Start Implementation – businesses using Salesforce.com's CRM with up 10 users would benefit from the Bronze package. It offers the business and technical consulting expertise needed for businesses of this size. Services offered for Bronze customers include: implementation assistance with data migration, application configuration, user interface customization, data architecture modifications and one training session each for end-users and administrators. Additionally, we will set up a single web2lead webpage for lead capture and an email template for increased productivity.
Time and Materials - this service offers maximum flexibility in providing the business and technical consulting expertise necessary to successfully transform your business’ CRM system into a powerful CRM Solution! This service is billed a la carte. Any of the services that you need assistance with will be performed using a time and materials consulting model. Below is a partial list of services offered: requirements analysis, detailed design, user interface customizations, data base architecture design and implementation, custom applications (both standalone and integrated), interfaces utilizing web services or the data loader with automation, web2lead setup and customizations, Self-Service Portal setup and customizations, marketing campaign setup and customization, Knowledge Management setup and customizations and any other service necessary to maximize the effectiveness of your implementation of Salesforce CRM.
Tune-up (Full Assessment) - This service is ideal for businesses of any size that are currently using Salesforce.com's CRM (or considering a change to Salesforce.com CRM), but not effectively leveraging the many powerful features that Salesforce.com CRM offers. This package entitles you to: a detailed walk-through of your current CRM implementation, review of existing pain points, explanation of features and functions that would improve your user’s productivity, increase the user’s perceived value of your implementation, and, identify and put into place the metrics to measure your employee’s performance with respect to your business goals.
Please note -
• If you would like a free initial analysis and assessment of your business needs with respect the Salesforce.com’s CRM product, please enter your contact information on the Information Request page. We would be happy to provide you with a high level requirements analysis.
• If you would like to try out the Bergondy Technologies/Salesforce.com Self-Service Login, submit a Case, review your Cases, and search for Solutions, then click here! Please use the login: NewUser@bergondy.com and the password: new2day.
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